1111bet Terms and Conditions

1 General Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the user ("user" or "you") of the 1111bet platform and all services under it, and the authority operating the platform. These Terms are available in both English and Bengali; however, in the event of any interpretive conflict, the English version shall take precedence.

By accessing, registering, depositing, or playing any game on the 1111bet platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using this platform.

The platform authority reserves the right to change or update these Terms at any time. Continued use of the platform after any changes will be taken as acceptance of the updated Terms. It is therefore advised that you review this page regularly.

2 Account Registration

To open an account and use services on 1111bet, the following conditions must be met:

• Each individual may create only one account. Opening multiple accounts under the same person's name, on the same device, or from the same IP address is strictly prohibited.
• All information provided at registration — name, date of birth, mobile number, and identity document details — must be accurate and truthful.
• It is the user's responsibility to keep account login details (username and password) completely confidential. This information must not be shared with any third party.
• Any unauthorised access to the account must be reported to the 1111bet support team immediately.
• The authority may request additional documents for identity verification when needed; if these are not provided within the specified time, the account may be temporarily suspended.

3 Age Verification and Identity

All services on 1111bet are for individuals aged 21 (twenty-one) years or above only. Use of the platform by minors is strictly prohibited.

At registration or at any stage of service use, the authority may request a National ID (NID), passport, or other government-issued documents for age and identity verification. Failure to provide this information may result in restricted or suspended account services.

4 Deposits and Withdrawals

4.1 Deposit Conditions

The mobile banking methods currently available for deposits on 1111bet are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 (one hundred taka). Once a deposit is successful, it generally takes a short time to be added to the account.

When making a deposit, the user must use a mobile banking account registered in their own name. Deposits from third-party accounts or mobile numbers registered under another person's name are not permitted.

4.2 Withdrawal Conditions

Withdrawals can only be made via bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 1 hour.

Identity verification must be completed before submitting a withdrawal request. Funds earned from bonuses cannot be withdrawn until the bonus wagering requirements have been met.

• The mobile number used for withdrawal must match the number registered on the account.
• In the case of suspicious transactions, the authority may temporarily hold a withdrawal until additional verification is completed.
• Rocket is the mobile banking service of Dutch-Bangla Bank; the relevant bank's rules may apply to transactions.

5 Bonuses and Promotional Offers

The 1111bet welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 adds an extra ৳1,000 bonus, making the balance ৳2,000; to withdraw this bonus, a wager of ৳1,000 × 10 = ৳10,000 must be completed.

The following conditions apply to all bonus-related matters:

• Each bonus offer has specific wagering requirements. For the welcome bonus, a wager of 10 times the bonus amount must be completed.
• Bonus funds may be used to place bets, but cannot be withdrawn before the wagering requirements are met.
• Multiple bonus offers cannot be active at the same time, unless the promotional terms explicitly state otherwise.
• If bonus abuse is suspected, the authority reserves the right to cancel the bonus and forfeit any associated winnings.
• Certain games or betting markets may be excluded from a bonus; this will be noted on each offer's details page.

6 Betting and Gaming Rules

6.1 General Gaming Conditions

All games and betting activities on 1111bet are conducted in a fair and transparent environment. The following rules apply to all games:

• Each game has its own rules, which should be reviewed before starting the game.
• If a game is left incomplete due to a technical error, the result of that round may be considered void.
• The platform does not accept liability for transactions or bets affected by faulty software or connection issues.
• If an attempt at fraud or system manipulation is detected in any game, the account may be permanently closed.

6.2 Sports Betting Conditions

When placing bets on any sports event including cricket and football, make sure you fully understand the odds and terms for that specific event. Once a bet is confirmed, it generally cannot be changed unless a cash-out option is available.

If an event is cancelled, postponed, or changed, bets will be settled according to the applicable rules. In the case of a multi-bet, if one selection is voided, the remaining selections are recalculated.

7 Account Suspension and Closure

In any of the following circumstances, 1111bet reserves the right to temporarily or permanently suspend or close an account without prior notice:

• Violation of any clause of these Terms and Conditions.
• Opening or operating an account using false information.
• Operating multiple accounts.
• If evidence of bonus abuse or system manipulation is found.
• If money laundering or other financial crimes are suspected through the account.
• If documents requested for KYC verification are not submitted within the specified time.

To raise an objection against account closure, contact the support team. If there is a valid balance and no violation has been proven, withdrawal will be permitted once verification is completed.

Users may also close their account voluntarily at any time. For more details, see our Frequently Asked Questions (FAQ) page.

8 Responsible Gaming

1111bet believes that gaming is for entertainment, not addiction. Users of the platform are always advised to play responsibly. It is important not to invest money beyond your means, and to prioritise your family and daily life.

Users can use the following tools to protect themselves:

• Deposit Limits: Set a limit on daily, weekly, or monthly deposits.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Reality Check: View a summary of your playing time and spending at set intervals.
• Cooling-Off Period: Temporarily suspend your account for a short break.

If signs of gaming addiction are noticed, professional help should be sought immediately. Our Responsible Gaming Guidelines page provides detailed information and ways to get support.

9 Privacy and Data Protection

The collection, storage, and use of users' personal information on the 1111bet platform is governed by a defined policy. Personal information is used solely for service delivery, identity verification, and fulfilling legal obligations.

The platform uses SSL encryption to keep all data transmissions secure. Personal information is not sold or shared with third parties, though it may be provided to relevant authorities when required by law.

For full details on data protection and privacy, please read our Privacy Policy page.

10 Intellectual Property and Content

All content on the 1111bet platform — logos, graphics, software, text, audio, and video — is protected under intellectual property law. This content may not be reproduced, distributed, or used commercially in any way without written permission from the authority.

Content from third-party game providers such as Pragmatic Play, PG Soft, Evolution, JILI, and others is protected under the respective companies' intellectual property rights. Any misuse of these games may result in legal action.

11 Limitation of Liability

The 1111bet platform accepts no liability in the following circumstances:

• Loss caused by internet disconnection or device issues.
• Unauthorised access to an account due to the user's own negligence.
• Disruption to third-party software or payment provider services.
• Service outages caused by natural disasters, cyberattacks, or other unavoidable circumstances.
• Financial losses from gaming — gaming always carries financial risk.

1111bet reserves the right to reclaim any winnings or bonuses incorrectly awarded due to a technical error.

12 Changes to Terms and Dispute Resolution

12.1 Changes to Terms and Conditions

1111bet reserves the right to change any part of these terms and conditions at any time. Notice of significant changes will be posted on the platform. Continued use of the site after any changes will be considered acceptance of the new terms.

12.2 Dispute Resolution

If you have any dispute or complaint, please contact the 1111bet customer support team first. The support team is available 24/7 via live chat and email in both Bengali and English. An initial response will be provided within a set time after a complaint is submitted.

Both parties are committed to acting in good faith to resolve disputes. If a resolution is not reached after contacting the support team, formal dispute resolution procedures may be initiated.

12.3 Applicable Law

These terms and conditions will be interpreted and applied in accordance with the laws of the relevant jurisdiction. The jurisdiction of the relevant court will apply for the resolution of any legal disputes.